Today we had several database outages resulting in our portal based websites being unavailable for short time periods. We believe we have corrected the database problem. The outage was isolated to today. It is the first web server outage we have had since August 6th. We continue to monitor the services with our three network point monitoring service, will keep you informed of any future issues, and apologize for any inconvenience this has caused you or your web visitors.
Below is a comprehensive schedule of each outage period.
November 5, 2007 Outage Periods:
16:37pm - 16:37pm
Elapsed Time = 4 seconds
15:56pm - 15:56pm
Elapsed Time = 2 seconds
12:17pm - 12:22pm
Elapsed Time = 322 seconds.
07:49am - 07:52am
Elapsed Time = 200 seconds.
06:20am - 06:57am
Elapsed Time = 2246 seconds.
04:39am - 05:33am
Elapsed Time = 3240 seconds.
The total time down for all combines outages was less than two hours, with less than 6 minutes of it being during business hours. Let us know if you have any questions.
Cordially,
Patrick & Cynthia MacDonald
AthensGuy.com Support
"You managed to capture and express the emotion of our organization and relate it to an inanimate object. Your time and genuine understanding toward us had to be the key ingredient that makes our site so satisfying. I know that it is not all the really cool stuff we added but your ability to care that we appreciate and value. Thank you!", Kurt Stringfellow - Winder Barrow Brad Akins YMCA - http://www.winderymca.org [Read more testimonials]
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"You managed to capture and express the emotion of our organization and relate it to an inanimate object. Your time and genuine understanding toward us had to be the key ingredient that makes our site so satisfying. I know that it is not all the really cool stuff we added but your ability to care that we appreciate and value. Thank you!", Kurt Stringfellow - Winder Barrow Brad Akins YMCA - http://www.winderymca.org [
