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We monitor our web, database and email services from servers at three different ISPs. The monitors first attempt to restore the services on their own, then they alert us. The alerts are sent to our cellphones via SMS (text paging).
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Georgia, Texas and New York.
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Six Sigma training at Cox Communications taught me you can't incrementally improve a system if you don't measure it's performance. We measure uptime and response time. For example, if the web server starts serving pages too slowly then we have to know about it to fix it. And we will.
Here are just a few of the reports we monitor everyday.
We started recording statistics for our service uptime in September of 2004. Since then, we have been down less that 8 hours a year. Most web hosting companies don't include scheduled maintenance in their downtime. We do. We have upgraded to new servers three times, installed countless software packages, patches and upgrades, activated over 120 websites, and defend hacking attempts from all over the world every few seconds 24/7/365 -- all that and we were down for less than 8 hours every year. Our longest single downtime was 3 hours.
There is no shortage of web hosting companies advertising 99.999% uptime. Here's what that means:
| Uptime (%) |
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Downtime per Year |
| 90% | 876 hours (36.5 days)
| | 95% | 438 hours (18.25 days)
| | 99% | 87.6 hours (3.65 days)
| | 99.9%
| 8.76 hours
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| This is where AthensGuy.com is: between 99.9% and 99.99%.
| | 99.99% | 52.56 minutes
| | 99.999% | 5.256 minutes (Only 5 minutes of downtime a year?)
| | 99.9999% | 31.536 seconds
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Have any questions? Let us know.
Cordially,
Patrick & Cynthia MacDonald
AthensGuy.com Owners
P.S. Google webmaster stats prove we are reliable and fast.
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